As a senior member of the Sg2 Intelligence team, Jennifer works with business and clinical executives from leading hospitals and health systems to find and examine solutions related to physician alignment, engagement and workforce planning. As one of the original faculty of Sg2’s strategic planning workshop, she also works with strategy leaders and teams to understand the role of strategic planning in health care and how it is evolving.
Jennifer has held several roles during her 11-year tenure at Sg2, including overseeing operations of Sg2’s 30-person Intelligence team, developing new Sg2 offerings and leading client councils, and launching Sg2’s corporate education arm, Sg2Univerisity.
Prior to Sg2, Jennifer was a consultant and speaker at KarenZupko & Associates, where she conducted more than 150 medical practice evaluations and parlayed those experiences into dozens of presentations and courses. As a strategic advisor to medical groups, she worked with physician leaders and their administrators on issues related to governance, compensation, business development, operational efficiency and reimbursement/compliance.
Jennifer also worked at the University of Chicago Health System managing the physician compensation program for its primary care group of 200 employed physicians. Additionally, she worked for Rush University Medical Center’s Women’s and Children’s Hospital and in the department of ambulatory care at what is now Advocate Illinois Masonic Medical Center.
With over 20 years in the health care industry, Jennifer has seen it all—some things more than once. Providers are talking about taking risk (remember the late ‘90’s?), vertical and horizontal mergers abound, and there is still concern over a workforce shortage. Through it all, Jennifer has seen the resilience of those who work in healthcare; still loves it like she did as a graduate student; and believes, thanks to a decade working with physicians and a decade working with hospitals, that those 2 groups can work together to solve challenges.
Jennifer has published articles and podcasts, has been quoted in numerous industry magazines, and is trying to decide if she wants to get serious about tweeting. She received an MS in health systems management from Rush University, where she currently has an adjunct faculty appointment, and a BS in psychology from the University of Illinois.