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In the News: June 4–11

Artificial Intelligence Can Help Reduce Nurse Burnout

A recent HealthcareIT News article discusses how the incorporation of artificial intelligence (AI) into EHR and nurse work-streams can help reduce nurse burnout. In addition to assisting with manual, repetitive tasks, AI can also leverage predictive analytics to help with workload management.

Administrative tasks such as documentation, bed management and resource scheduling can be assisted by the AI technologies to allow nurses to spend more time practicing at the top of their licenses and attending to patients’ needs. Automated workload predictions can further help nurse managers better match staff scheduling to optimize patient care and patient flow and ultimately increase productivity across the organization. Seamlessly integrating the use of AI into nurse workflows and making the tools intuitive is an integral part of this transition.

By 2030, the US nurse shortage is expected to increase to 1 million nurses. Increasing turnover—due to burnout and a lack of professional development opportunities—has prompted hospitals and health systems to consider programmatic and cultural changes. To learn more about how to proactively shift culture and combat turnover, read the Sg2 FAQ Addressing Nursing Turnover and Improving Retention.


New Software Makes Health Care More Consumer Friendly

A recent FierceHealthcare article highlights the efforts of Change Healthcare, a new Nashville-based health technology company, in developing a product that makes booking and paying for health care a comparable experience to online shopping. Formed out of a partnership with Microsoft and Adobe, Change Healthcare launched their platform in late May. The inspiration behind the company’s new software was the desire to make health care more consumer friendly.

The software was designed to give patients an experience similar to booking a hotel room or renting a car. Using the software, consumers can search for a procedure, view prices, make appointments and pay for care all in one place. Additionally, this software benefits health care providers, as it allows for faster and more convenient payment methods. Overall, the experience is intended to make health interactions less burdensome to consumers and providers and to bring the ease and convenience that consumers have grown accustomed to in the digital age.

For years, the spending trends and consumer engagement patterns with health care providers have been at the heart of industry research. Understanding how consumers wish to interact with providers informs care design and can provide an elevated experience. To learn more about how health care systems can rethink longstanding consumer engagement practices, particularly approaches to attract and retain patients in the wake of COVID-19, please review the Sg2 Expert Insight Engaging the (Post–COVID-19) Health Care Consumer.


Children’s Hospitals Are in Need of Disaster Relief

A recent U.S. News & World Report article discusses the financial impact of COVID-19 on children’s hospitals, which have seen revenue losses of up to 40% since mid-March.

When COVID-19 spread across the US, many children’s hospitals and pediatric providers helped fight the public health crisis by donating personal protective equipment and ventilators or taking adult COVID-19 patients or pediatric patients from other area hospitals. However, with the delay of essential pediatric procedures, chronic condition admissions and outpatient visits—along with state and local stay home directives—patient volumes have seen a substantial drop-off. It is estimated that by August, revenue losses could reach $10 billion.

In the absence of organic growth, children’s hospitals must deploy deliberate and multifaceted approaches to fuel volumes. Please read the Sg2 Expert Insight Align, Innovate, Repeat: Smart Growth for Children’s Hospitals to learn growth strategies and the foundational competencies that help ensure success.

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