163: How to Optimize Your Service Line Workforce

The health care industry continues to face workforce challenges, so this week on Sg2 Perspectives we invited Sg2 Senior Consulting Director Janelle Kwan, MBA, and Principal Jennifer O’Connor, FACHE, to dive a bit deeper into these challenges and focus on the state of the service line workforce. Janelle and Jennifer discuss big storylines in physician employment and how organizations can not only optimize their service line workforce, but also how they can attract and retain their staff.

We are always excited to get ideas and feedback from our listeners. You can reach us at, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

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