Sg2 Blog

Michael Ash, MD, is the president and chief operating officer for Nebraska Medicine, based in Omaha, Nebraska. Q: You’ve had quite a career—starting as an internal medicine physician, moving into health IT at Cerner (now Oracle), and serving as a chief transformation officer before stepping into your COO role. How have these experiences shaped your leadership approach? A: I've always been interes...

Hospital system chief financial officers (CFOs) face an increasingly complex financial landscape, one shaped by regulatory shifts, technological advancements and evolving patient expectations. Here are 3 top takeaways to effectively navigate in 2025. ► Pharmacy Optimization: With systems reporting 25% of revenue tied to pharmacy operations, this area represents a significant revenue opportunity fo...

Children’s hospital leaders have a full plate in 2025—managing the challenges and opportunities presented by innovative therapeutics, emerging technologies and artificial intelligence, policy uncertainties, regionalization and subspecialty shortages—the list goes on and on. To help you focus and cut through the noise, Sg2 experts have identified four top priority strategic action...

Did you know that patients—who know you, trust you and chose you—are quietly walking out the door to your competitors? In today’s market, it’s rare for a health system to capture more than 50% of a patient’s share of care. Even among systems with loyal patients and high-functioning teams, more than half of the revenue opportunity is silently slipping away—undete...

Since the introduction of ChatGPT in late 2022, we’ve been busy discussing with health care stakeholders how to best plan for and use AI across their organizations, from supporting clinical decision-making to reducing administrative burdens. What I didn’t plan for was having nearly half of these discussions focus on supply chain. But perhaps this shouldn’t be a surprise—wh...

Understanding the Transition: ACO REACH Replaces Current Direct Contracting Model On February 24, 2022, the Center for Medicare & Medicaid Innovation (CMMI) announced the ACO REACH (Realizing Equity, Access, and Community Health) Model, with an application period ending April 22, 2022. ACO REACH will replace the current Direct Contracting Model (DC) on January 1, 2023, as the highest level of...

In our previous post, we discussed health inequities in our current health care landscape, providing some examples of how the negative impacts of social determinants of health can contribute to undesirable health outcomes and lead to significant health disparities. Now, we would like to focus on how health systems can be more aware of these disparities and turn that awareness into action. Health e...

Editor’s note: Principal Rebecca Segel also contributed to this post. Three cultural influencing trends are colliding in the US: a global pandemic, a recession and a racial inequity awakening. Each of these is drawing more attention to what we already know in health care—that is, factors such as race, socioeconomic status, environmental elements and social structures influence health....

Debra “Deb” Raupers, MSN, RN, is the enterprise chief nurse executive for the Guthrie Clinic, based in Sayre, Pennsylvania. Q: To start us off, can you talk us through your career progression as a nursing professional and how you came to your current role at Guthrie? A: I have been in nursing for over 30 years, and it's been a wonderful career within the Guthrie Healthcare System. I w...

For most health systems, the post-COVID survivor mode has ended. Systems have reached some level of cost structure and workforce stability, and they can turn their attention once again to strategic investments and growth. But that doesn’t mean the coming years will be without challenges. Top of mind for many is ambulatory growth and access, capacity management, new revenue generation, and s...