213: True Consumer Centricity Means Understanding Health Care Consumer Needs

This week on Sg2 Perspectives, host Trevor DaRin talks consumer innovation with Sg2 Principals Yelena Bouaziz and Laurie Dowd—what members are asking and how health care providers can be more consumer centric. Yelena and Laurie cover the long-term vision for consumer innovation and where health systems are making progress, as well as how they’re addressing leakage.

We are always excited to get ideas and feedback from our listeners. You can reach us at, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

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