Ambulatory Strategy

Enterprise Strategy

July 1, 2025

Ambulatory First: Four Ways to Flip a Hospital-Centric Mindset

A new vision for health systems is emerging, where ambulatory care, enabled by mobile and digital tools, becomes the financial and operational backbone of the health system. Yet hospital-centric business models and mindsets so far have blocked progress. To flip the paradigm, health systems must focus on four transformation levers: financial growth, leadership and governance, capital allocation, and workforce agility.

Future success requires system leaders to defy the status quo and flip their mindset to elevate ambulatory services, utilizing a disciplined, phased approach that balances near-term feasibility with long-term vision. This requires scenario planning, progressive data strategies, new board-level expertise and localized adaptation based on market dynamics. Health systems that invest early and scale wisely will gain a long-term competitive advantage in a rapidly evolving health care ecosystem.

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Download the Synopsis of the Sg2 Executive Briefing to learn more about the four transformation levers.

Sg2 members can access the full Sg2 Executive Briefing: Ambulatory First: Four Ways to Flip a Hospital-Centric Mindset, which delves into these essential strategies to build a scalable, tech-enabled ambulatory-first enterprise that meets evolving consumer demands and drives sustainable growth.

 

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Senior Director
Anthony supports the System of CARE practice on the Intelligence team. He focuses his research on surgical services, service distribution and ambulatory strategy. Anthony helps define Sg2’s perspective on how health systems can more effectively integrate, shift and coordinate care delivery across the System of CARE.
MajiCatherine (Original)
Vice President
Catherine leads the development and execution of Data on the Edge reports, leveraging robust Vizient® and Sg2 data assets to deliver strategic insights. She also oversees the creation of Sg2’s editorial projects, showcasing our unique, future-focused perspectives.