Sg2 Blog

In today’s fiercely competitive health care landscape, where patient expectations are soaring and access to care remains to be a challenge, your organization can evolve and thrive with a strong focus on consumer centricity. What is consumer centricity? It’s all about putting the needs of health care consumers first. The goal is for health care providers to create much more value for the patients b...

Many health care delivery organizations have a difficult time defining what value-based care (VBC) looks like for them. Even more challenging is developing a thoughtful plan around VBC and how that plan complements other enterprise strategic initiatives. Too often VBC plans are created in a vacuum, and as a result, either the implementation becomes a “VBC department initiative” or, eve...

With the ever-changing health care landscape, it's essential for organizations to prioritize access as a critical part of their value proposition to consumers. Patients as consumers are savvy now and have more options than ever on where to receive care. By adopting a consumer-centric approach, health care systems can create a seamless and convenient experience for patients. Drawing inspiration fro...

Exploit vs explore: balancing focus on legacy business model while evolving in a dynamic environment. Business leaders across industries can appreciate the importance of balancing exploration of new opportunities with optimizing the existing business model. Strategists have termed this the “explore vs exploit” paradigm. Health systems, like all businesses, must balance their traditiona...

Editor's note: Tammy Tiller-Hewitt, FACHE, CEO, Tiller-Hewitt HealthCare Strategies, contributed to this post. Imagine being able to report that you discovered an opportunity to generate $26 million on average in year-one incremental net revenue. This kind of opportunity comes from high-value referrals based on your health system's current facility footprint and service lines. You can tap into y...

In a recent meeting, a CFO shared a common frustration among healthcare systems—having an abundance of data but lacking meaningful information. This trend is seen across the nation as health systems struggle to make sense of the statistics and metrics they collect. That raises the question: How can you turn this data into insights you can act on to improve performance? Health systems are con...

Seeking to outrun the growing shadow of newer conferences like HLTH and ViVE, the 2024 HIMSS Global Health Conference & Exhibition brought together roughly 30,000 attendees to discuss the latest in health care IT trends and product developments. The topics covered were nothing unexpected: AI dominated session headlines and vendor pitches, but there was still plenty of attention spent on other ...

Unpacking the recent exits and pivots from disrupters in health care Recent developments have seen numerous disrupters significantly alter their health care strategies or, in some cases, exit the sector entirely. Legacy providers watching from the outside are left feeling vindicated but also curious as to what they can learn from others’ struggles. If giants like Walmart and Walgreens, and ...

Imagine this scenario: a kindergartner—initially grappling with the basics of counting, addition and subtraction—manages to leapfrog several years of curriculum and advance her mathematical capabilities to a fifth grade level within a year. Such a feat would be recognized as a significant achievement. Now suppose the teachers at the school see these results and respond by saying, "Her ...

Economic forces such as rising costs, labor shortages, consumerism and demographic shifts are driving the need for change and innovation. The health care industry is not immune to these forces. In fact, health care is further complicated by nonsustainable reimbursement models, digital disruption, an increasingly “sicker” population and rapid changes in ownership models. This has led to...