Sg2 Perspectives

A podcast connecting you to Sg2 thought leadership…anytime, anywhere.

Sg2 Perspectives brings together Sg2 experts and health care industry thought leaders to discuss popular Sg2 publications, key event takeaways and other strategic topics keeping health system leadership teams up at night. The podcast is hosted by Trevor DaRin, Jayme Zage, PhD, and Tori Richie, and new episodes will be released every Wednesday. Contact the hosts anytime at

Subscribe on Apple Podcasts, Spotify, Stitcher, or wherever you get your podcasts—new episodes will be delivered right to your phone, tablet or computer so you can take our experts with you wherever you go!

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 May 13, 2020

16: How COVID-19 Is Reshaping the Physician Landscape: Part 1

COVID-19 has introduced significant financial challenges to physician practices and the way they operate. In this first of 2 episodes on how the pandemic is reshaping the physician landscape, Sg2’s Dr David DiLoreto and Mike Strilesky discuss those challenges, along with the opportunities health systems have to innovate their care delivery.

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 May 6, 2020

15: The Service Lines Never Stopped for COVID-19

Health systems are in a delicate balancing act, treating COVID-19 patients while still providing essential services. In this episode, Sg2’s cancer, neuroscience and women’s health experts discuss how systems can maintain this balance, how new treatment sites and services are disrupting established care patterns, and the overarching impact on patients in the near- and long-term.

Service line teams:

  • Cancer – Cory Jones and Kiran Yemul
  • Neurosciences – Kate Zentner and Gurmeet Bawa
  • Women’s Health – Karyl Kopaskie, PhD and Rhae Gamber

Other Sg2 Member Resources: Service Lines Pivot for the Crisis, Now Contend with Lasting Impact

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 April 29, 2020

14: How to Approach Financial Recovery from COVID-19

Sg2’s Brian Esser and Ryota Terada share a data-driven approach for health systems reactivating elective procedures on the journey to financial recovery from COVID-19.

For Sg2 Members, please see referenced and related resources below:

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 April 15, 2020

12: Emerging Technology During the COVID Surge and Preparing for What Comes Next

Henry Soch and Chris Pagano share a few key areas they predicted could be disruptive technology to watch earlier in the year, and explore how their adoption is being accelerated in the fight against COVID-19.

More about the Sg2 perspective on COVID-19:

Sg2 Members can view the Disrupters to Watch webinar from January:

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 April 8, 2020

11: What will be the financial impact of COVID-19 for health systems?

Former Sg2 CEO, Steve Lefar, and Sg2 Senior Principal Bill Woodson discuss the near-term and longer-term financial impacts that COVID-19 is having on hospitals and health systems. They talk about the challenging work that strategy, finance, and operations leaders are undertaking now to plan and prepare for what comes next, as well as considerations for payer and provider relations.

For Sg2 Edge Members: Sg2 COVID-19 Surge Demand Calculator:

For Vizient Members:

Everyone can access the calculator, along with methodology and other resources, at

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 March 25, 2020

9: Sg2 Perspectives: How Great Leaders Prepare Their Organizations for Change

Molly Cate and Tim Stewart from Jarrard Phillips Cate and Hancock (national leader in strategic communications for healthcare providers) join Trevor to talk about the art of change management and how great leaders are constantly pushing their team’s to build a culture that is prepared to handle adversity and tackle new problems.

Read more about Jarrard’s great work here

Show Notes:
[03:10] Molly explains the “art of change” concept as this concept applies to the healthcare industry.
[05:55] Elements which are used to coordinate care and make healthcare more efficient.
[07:17] The business of healthcare and the healthcare worker relationship and their story to make change.
[08:20] Why people, not technology, are going to change healthcare.
[10:24] Techniques which are helpful to create change at the “people level.”
[11:56] The family of “CYA” communications which are not supporting building a story with healthcare workers.
[13:24] Authenticity – the most important and biggest missing piece in the healthcare industry.
[15:48] Think about change like putting together two bookends: the big picture and how this is going to impact my job.
[18:37] Start building your relationships now in your community to buy goodwill for future change.
[22:17] Why healthcare workers need to feel that leadership is committed to their job.
[24:15] Identifying sources of tension, wrapping a sense of urgency around these sources and the need for a new strategy now.
[27:15] The importance of CEO’s taking responsibility in the healthcare system.
[29:02] Be selective and intentional in using your personal brand when you are in a leadership position.

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 March 11, 2020

8: Sg2 Perspectives: Virtual Health trends

Chris Pagano discusses, debates and defends the role virtual health is playing.  He tackles tough questions like: why isn’t utilization matching consumer stated preference?  How are health systems making the economics work?  And, is there a future milestone or tipping point we need to reach for this to really take off?

Read more about virtual health and Sg2’s perspective here.
Or, Sg2 members can see our full suite of virtual health resources.

Show Notes:
[01:29] Why aren’t more consumers using virtual health care?
[03:15] Vendors need to design software in a more user-friendly fashion.
[05:38] Benefits of virtual health care.
[07:37] Virtual healthcare is a good option for patient preventative care.
[09:27] How healthcare systems can align their healthcare strategy with virtual healthcare.
[12:03] Elements to make the financials work at the physician’s level.
[14:36] Tipping Point #1: How you can bend the cost curve down and provide convenient access to healthcare.
[17:17] Chronic care patient populations readmission rates can drop to zero with day-to-day monitoring with proactive care.
[20:48] Tools and training needed for physicians to make the switch to virtual healthcare.
[23:45] Virtual health transforming how we deliver care to patients.

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 February 26, 2020

7: Sg2 Perspectives: AMC Summit Debrief

Join Sg2 experts Mike Humphrey and Justin Cassidy, PhD, to learn about the top strategies our Academic Medical Center members are focused on.  Mike and Justin walk through the AMC Summit theme to share the key takeaways around how AMCs have unique scale opportunities and challenges, clinical affiliations and other partnerships, success in value-based care, and tackling big problem through your innovation competency.

Cases about AMC success stories can be found here.
Watch a presentation about value-based care success at AMCs.
Sg2 members can access much more about AMC strategy online.

Show Notes:
[01:03] Scale as a theme at the Executive Summit.
[04:10] Understanding, developing and leveraging clinical scale.
[08:03] Partnerships and collaborations – extending knowledge and information.
[12:48] Discussing the presentation from Partners around scale enabling the move into value-based care.
[16:19] Problems the team from UCSF are trying to solve with their innovation work.
[21:23] Closing thoughts on thinking about scale as an opportunity.

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